The instructions were very clear and easy, all the parts were there, and the whole setup took less than an hour! Very, very pleased. Be aware, your kitties may avoid it for the first few hours, because the door they're familiar with will suddenly smell like sawdust lol. My kitties got used to it and started using it after an hour or so.
So I actually bought two of these, one for the bedroom and one for the laundry room where kitty's potty is. After cutting the door and installing the bracket, I had a couple thoughts... 1) the corner being cut off is a really good look and I prefer it better than the 'mouse hole' look of some other designs. 2) immediately after installation, I asked myself why I bought this thing and didn't just cut off the corner (free), but just a day later I had a reason to lock the kitty in the bedroom, so I was happy that I could flip the door down. That being said, there's still a very obvious gap at the cut, so I wouldn't want to leave it down, as it's not a great look, but it serves the purpose of blocking the passage. Overall, 5 stars for shipping, design, functionality, instructions, and quality. I'm very happy I purchased it for the bedroom, but I wish they sold a different type of "cap" that would cover the cut corner for the door that would never need to be blocked.
We just moved so this is our second kitty korner. We love it. Looks way better than other cat door options.
I ordered the wrong hinge and they sent me a postage paid return with the right hinge. The door works flawlessly and the customer service was above and beyond good. thank you
Got this for me really since I sleep days after overnight shifts and got tired of opening the bedroom door to let them in and out. Fast and easy to install. Only complaint is I ordered right hand and they sent a left hand hinge that was actually stamped with an R for right hand. Used it anyway because I figured we’d keep it open anyway, but if you’re looking to open and close it pay attention to the stamped letter. But we love it, no more getting up for the cats and they no longer wait on us. Win win.
Love that I am able to close my door now at night and no scratching! The only suggestion for improvement I would have is to potentially trim the corner of the hinge off so it doesn't stick past the door almost into the frame. If you have an angle grinder you can cut it off, but otherwise it sticks out